Effective Date: March 6, 2025
Welcome to Userpop. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
1. Information We Collect
1.1 Information You Provide
- Account registration details (name, email, password, company details)
- Payment information for subscription plans
- User-generated content (UGC), including reviews, comments, and feedback
1.2 Information We Collect Automatically
- Usage data (IP address, browser type, device information)
- Cookies and tracking technologies to analyze user behavior
1.3 Information from Third Parties
- Data from integrated platforms (e.g., eCommerce and SaaS tools)
- Social media interactions with Userpop
2. How We Use Your Information
- Provide and improve our services
- Personalize user experience and content recommendations
- Process payments and manage subscriptions
- Facilitate user-generated content engagement
- Ensure security and compliance with legal obligations
- Send service updates, promotional communications, and support messages
3. Sharing and Disclosure of Information
3.1 With Service Providers
We may share information with third-party vendors who help operate our platform (e.g., payment processors, hosting services, analytics providers).
3.2 Legal Compliance
We may disclose information if required by law or to protect our rights and users.
3.3 Business Transfers
In the event of a merger, sale, or acquisition, user information may be transferred as part of the business transaction.
4. Hosting and Displaying UGC on Third-Party Websites
By submitting UGC (such as reviews, Q&A responses, and comments) on Userpop-enabled websites, you grant Userpop the right to host, display, and distribute your content on third-party partner websites, marketplaces, and affiliated platforms. This enables broader visibility of customer feedback, enhancing engagement and trust for participating brands.
5. Data Retention
We retain user information as long as necessary to provide services, comply with legal obligations, and resolve disputes.
6. Your Rights and Choices
- Access, update, or delete your information
- Opt-out of marketing communications
- Disable cookies through browser settings
- Request data portability
7. Security Measures
We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our services after updates constitutes acceptance of the revised terms.
10. Contact Us
For questions or concerns regarding this Privacy Policy, contact us at: support@userpop.me.